Privacy Policy

At Okmall.ng, your trust is our top priority. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services—including regular shopping, CrowdBuy, CrowdFund, Fund4Me, and Giveaways. By accessing or using Okmall.ng, you agree to the practices described in this policy.

1. Information We Collect

When you interact with Okmall.ng, we may collect the following types of information:

  • Personal Identification Information: Full Name, Date of Birth (for eligibility), Phone Number, Email Address.
  • Transaction & Payment Information: Bank account details (for payouts, refunds, or rewards), payment records, billing & shipping details.
  • Usage Information: IP address, device & browser type, access logs, and activity data.
  • Publicly Displayed Information: In the interest of transparency, participant names and winner lists may be published for activities like CrowdBuy, CrowdFund, Fund4Me, and Giveaways.

2. How We Use Your Information

We use your information to provide safe, transparent, and enjoyable shopping and participation experiences:

  • Service Delivery: Process your purchases, voluntary contributions, and activity participation. Deliver products, airtime, data, or funds where applicable.
  • Payment Processing: Handle payments securely through trusted third-party providers, and manage payouts, refunds, or rewards.
  • Transparency & Fairness: Display participant and winner names to build trust in our community-based shopping features.
  • Platform Improvement: Enhance user experience, optimize performance, and prevent fraudulent or unauthorized activities.
  • Communication: Notify you about orders, winnings, contributions, or service updates. Send promotions and newsletters (if you opt in).

3. Information Sharing & Disclosure

We do not sell or rent your information. However, your data may be shared under limited conditions:

  • Payment Providers: To process transactions securely.
  • Logistics Partners: For product delivery and order fulfillment.
  • Regulatory Authorities: When legally required.
  • Public Transparency: Publishing participant and winner names for CrowdBuy, CrowdFund, Fund4Me, and Giveaways.

4. Data Security

We apply technical, administrative, and physical safeguards to protect your personal information. While we take reasonable steps to secure your data, no system is 100% foolproof. By using Okmall.ng, you acknowledge this risk.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes stated in this policy or as required by law.

6. Your Rights

As a user of Okmall.ng, you have the right to:

  • Access and update your personal information.
  • Withdraw consent from receiving promotional messages.
  • Request deletion of your account and data (except where retention is legally required).

7. Cookies & Tracking

We may use cookies and tracking tools to improve site functionality, personalize your experience, analyze traffic, and remember preferences. You can disable cookies in your browser, but this may affect certain features.

8. Third-Party Links

Okmall.ng may contain links to third-party platforms. We are not responsible for the privacy practices or content of external sites.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page, and continued use of our services means you accept the latest version.

10. Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact us directly through our platform.

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